Policy exist in order to create equal treatment for all people, honor the values of the community and necessary boundaries to sustain the studio
Reservations: Class reservations are required prior to class. We encourage you to book your classes 24 hours in advance. Thank you for your consideration.
No refunds: The Yoga Room does not offer refunds for any purchases including monthly membership dues
Membership management: The Yoga Room does not monitor non-use for monthly memberships, if you need to make changes, pause or cancel your membership you can do this only by emailing nicole@theyogaroom.net In the event of pausing your membership please email the start and ends dates of your pause, during which you will have access to the remaining classes on your account. In the event of canceling membership you must do so via email with 7 days notice to your billing date.
Studio Class Cancellation Policy: If there are no clients signed up one hour prior to class, class will be cancelled. If there is only one client signed up for class one hour prior to class, it will be canceled. Client will be credited plus an additional class placed on their account for the inconvenience.
Events: All events that are hosted with the Yoga Room are non-refundable. In the instance that you need to cancel you can have someone take your spot at the event with an email notice 24 hours in advance.
Client Cancelation Policy: Please manage your reservations online within your account. In the event that you need to cancel your reservations we kindly ask that you give 24 hours notice and cancel as soon as possible. So that others who may be on the waitlist can be automatically admitted to class. Inboxes including; text, email and social media are not managed frequently enough to handle the capacity of class cancellations so please do so online. Thank you.
No-Show Policy: If you do not show up for your class reservation there is a $5 no show fee auto charged to your account. If there are special circumstances surrounding the no show please email nicole@theyogaroom.net
Late arrival: We kindly ask that you arrive 10-15 minutes before class. However if you are running late we will admit arrivals no later than 3 minutes after class start time. If arriving late becomes a habit that is consistent we'll have a conversation.
The Yoga Room is a community that seeks to provide a welcoming, non-judgement, safe and inclusive environment.
There is no toleration for actions or language that discriminates or harasses on the basis of race, color, religion, age, sex, sexual orientation, gender identity or expression, disability, national origin, veteran status.